Last Updated: 2025
At Saheer BD, we aim to provide quality fashion products and a smooth shopping experience. This Refund Policy explains when and how refunds are processed for orders placed on https://saheerbd.com.
Refund Eligibility
You may be eligible for a refund if:
The product received is damaged or defective
You received the wrong item
The product is significantly different from the description
📌 Refund requests must be submitted within 7 days of delivery.
Refund Conditions
To qualify for a refund:
The item must be unused, unwashed, and in original condition
All tags and packaging must be intact
Proof of purchase (Order Number) must be provided
Saheer BD reserves the right to refuse refunds if the product does not meet these conditions.
Refund Process
Contact us via:
📧 Email: info@saheerbd.com
📞 Phone: +880 1785-890087
Provide your Order Number and reason for refund
After approval, return the item as instructed
Once we receive and inspect the product, your refund will be processed
⏳ Refunds are issued within 7–10 working days after inspection.
Refund Method
Refunds will be made via the original payment method
For Cash on Delivery (COD), refunds may be processed via mobile banking or bank transfer
Delivery charges are non-refundable, unless the item was damaged or incorrect
Non-Refundable Items
Refunds are not applicable for:
Used or washed products
Products without original tags
Items damaged due to misuse
Clearance or final sale items (unless defective)
Contact Information
For refund-related inquiries, please contact:
Saheer BD
🌐 Website: https://saheerbd.com
📧 Email: info@saheerbd.com
📞 Phone: +880 1785-890087
📍 Bangladesh
